NBISD
TECHNOLOGY

PARENT HELP PORTAL

Welcome to the New Braunfels ISD Instructional Technology Help Center for parents and students. Please check out our help videos and other information to help you navigate remote digital learning.

NBISD
TECHNOLOGY

PARENT HELP PORTAL

Welcome to the New Braunfels ISD Instructional Technology Help Center for parents and students. Please check out our help videos and other information to help you navigate remote digital learning.

INSTRUCTIONS ON SETTING UP A NEW OR WIPED IPAD

The Big 3

This is a great starting point. You have probably heard quite a bit about Canvas and SeeSaw. Teachers in PreK-2nd grade will be using SeeSaw to deliver daily material for daily assignments. Grades 3-12 will be using Canvas for this same purpose. Remember, Seesaw and Canvas are used to organize lessons, units, projects, but students will leave these two apps to complete the assignments. The third component of the Big 3 is learning about the iPad itself and how you can tailor it to your environment.

Navigating the iPad

Watch our help videos to setup the iPad and use its features to create the best possible tool for remote learning.

Canvas

Learn more about Canvas including both iPad and computer along with how to access from the parent portal.

SeeSaw

PreK-2nd grade parents can access help videos on SeeSaw and how your teacher will be delivering content.

Workflow Apps and Platforms

Once your child has accessed their assignments through Canvas or SeeSaw, they will also need to work outside of those platforms periodically in order to complete the assignments or projects. From grades PreK-12 the list of apps and programs the students use and possibly login to is quite long as you can imagine. The teacher of your child will know exactly how the students login and with what credentials. If you have any questions on this particular subject, please do not hesitate to reach out to your teacher. You can also use the information below under Contact Us if you still need help.

I NEED HELP LOGGING INTO AN APP OR WEBSITE
Password Help

Contact Us

Contact Us

Need More Help?

If you don’t find what you are looking for here, need more help or just want to talk through a few things, please use the contact info below. It is helpful if you can try and pinpoint the correct track so we can get the correct person connected with you.

Technical Help Do you need technical help with the iPad hardware or iOS? Examples would include cracked screen, not charging, app catalog, iOS updates, screen time, guided access, apple ID issues.

TECHNICAL HELP

Instructional Help Need help with the instructional workflow? For example, understanding a particular app, monitoring student work or grades, where to find material in Canvas or SeeSaw?

INSTRUCTIONAL HELP