NBISD TECHNOLOGY
DIGITAL LEARNING

Why We Choose 1:1
Our Mission for NBISD students is to “engage, empower and learn.” We believe this must include a student-centered classroom with an emphasis on Project Based Learning.
Through research, we believe the best way to create this kind of learning environment is to take advantage of the information at our fingertips with the use of technology. Constant access to a personal device empowers all students, regardless of income, to engage in the collaboration, creativity, communication, and critical thinking necessary for post-K12 education and career.
NBISD
TECHNOLOGY
PARENT HELP PORTAL

Welcome to the New Braunfels ISD Instructional Technology Help Center for parents and students. Please check out our help videos and other information to help you navigate remote digital learning.
The Big 3
This is a great starting point. You have probably heard quite a bit about Canvas and SeeSaw. Teachers in PreK-2nd grade will be using SeeSaw to deliver daily material for daily assignments. Grades 3-12 will be using Canvas for this same purpose. Remember, Seesaw and Canvas are used to organize lessons, units, projects, but students will leave these two apps to complete the assignments. The third component of the Big 3 is learning about the iPad itself and how you can tailor it to your environment.
Workflow Apps and Platforms
Once your child has accessed their assignments through Canvas or SeeSaw, they will also need to work outside of those platforms periodically in order to complete the assignments or projects. From grades PreK-12 the list of apps and programs the students use and possibly login to is quite long as you can imagine. The teacher of your child will know exactly how the students login and with what credentials. If you have any questions on this particular subject, please do not hesitate to reach out to your teacher. You can also use the information below under Contact Us if you still need help.
Contact Us
Contact Us
Parent Help Desk
Parents – If you need additional help with an issue on the iPad, an app or an educational account, please use the form below or give us a call and we will contact you as soon as possible. If we do not answer the phone, please leave a message.
830-643-5752
Monday-Friday
8:00am-4:00pm
You can use the form below or contact mjones@nbisd.org
iPad Protection Plan
NBISD offers an iPad Protection Plan for NBISD parents. Normally, it is just offered to grades 6-12 since those grade levels are the only ones who take the devices home. However, with all grade levels having the option of remote learning, and the possibility of a class or campus abruptly going remote, we will be asking all NBISD students to take their iPads home at the end of each day.
With Plan | Without Plan | |
---|---|---|
First Repair Claim | $0 | $110 – $315 |
Second Repair Claim | $50 | $110 – $315 |
Stolen (Police Report) | $50 | $315 |
Lost | $100 | $315 |