Contact Us

Contact Us

Parent Help Desk

Parents – If you need additional help with an issue on the iPad, an app or an educational account, please use the form below or give us a call and we will contact you as soon as possible. If we do not answer the phone, please leave a message.

830-643-5752
Monday-Friday
8:00am-4:00pm

iPad Protection Plan

NBISD offers an iPad Protection Plan for NBISD parents. Normally, it is just offered to grades 6-12 since those grade levels are the only ones who take the devices home. However, with all grade levels having the option of remote learning, and the possibility of a class or campus abruptly going remote, we will be asking all NBISD students to take their iPads home at the end of each day.

With Plan Without Plan
First Repair Claim $0 $110 – $315
Second Repair Claim $50 $110 – $315
Stolen (Police Report) $50 $315
Lost $100 $315
PURCHASE STUDENT PROTECTION PLAN
PURCHASE EMPLOYEE PROTECTION PLAN