Contact Us
Contact Us
Parent Help Desk
Parents – If you need additional help with an issue on the iPad, an app or an educational account, please use the form below or give us a call and we will contact you as soon as possible. If we do not answer the phone, please leave a message.
830-643-5752
Monday-Friday
8:00am-4:00pm
You can use the form below or contact mjones@nbisd.org
iPad Protection Plan
NBISD offers an iPad Protection Plan for NBISD parents. Normally, it is just offered to grades 6-12 since those grade levels are the only ones who take the devices home. However, with all grade levels having the option of remote learning, and the possibility of a class or campus abruptly going remote, we will be asking all NBISD students to take their iPads home at the end of each day.
| With Plan | Without Plan | |
|---|---|---|
| First Repair Claim | $0 | $110 – $315 |
| Second Repair Claim | $50 | $110 – $315 |
| Stolen (Police Report) | $50 | $315 |
| Lost | $100 | $315 |